Your privacy is our priority. This policy clearly explains how koi800 collects, uses, stores, and protects your personal information — with no complicated language or hidden terms.
Six core pillars of privacy protection that we uphold every day to safeguard our members' information.
All data transmitted between your device and the koi800 servers is protected with industry-grade encryption. No one can intercept your information in transit.
All personal and financial information is stored on servers protected to the highest security standards, including layered access controls and continuous monitoring.
Koi800 has never and will never sell your personal information to any third party for marketing or commercial purposes. Your data belongs entirely to you.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our team and we will process your request within 30 days.
We clearly explain the types of cookies used and their purposes. You have the option to manage your cookie settings according to your preferences.
Koi800 complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and all applicable data protection regulations in force in Malaysia.
Koi800 ("we", "Platform") is fully committed to protecting the privacy and security of every user's personal information. This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your personal data when you use the koi800.fun website.
We recognise that your trust is our most valuable asset. We therefore take our responsibility in managing the information you entrust to koi800 seriously. Every data-related decision is made with your best interests as a user in mind.
This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards. By continuing to use the koi800 platform, you confirm that you have read and understood this Privacy Policy.
Koi800 collects various types of information to enable us to deliver a secure, seamless, and quality service to you. The following are the categories of information we collect:
| Data Category | Examples of Information | Main Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Account verification & KYC |
| Contact | Email, phone number | Communication & Security |
| Financial | Bank account, transaction records | Deposit & withdrawal processing |
| Technical | IP, browser, device | Security & improvements |
| Usage | Game history, activity | User experience & compliance |
Koi800 uses the information collected for lawful and specific purposes only. We do not use your data for any purpose other than those stated below:
Koi800 does not sell or rent your personal data. However, in certain limited situations, we may need to share your information with carefully selected third parties:
We work with third-party service providers that help us operate the platform, such as payment processors, cloud service providers, and identity verification companies. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
Koi800 may disclose your information to government authorities or law enforcement agencies when required by Malaysian law, court order, or a valid official investigation.
Licensed game providers that supply content on the koi800 platform may receive the minimum data required to run games smoothly. All such providers comply with internationally recognised data protection standards.
Protecting your data is more than a technical responsibility — it is the foundation of the trust you place in koi800. We continuously invest in the latest security infrastructure to ensure your information remains safe at all times.
Koi800 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain functions of the koi800 platform. For guidance on managing cookies in popular browsers, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 and koi800's policy, you have the following rights regarding your personal data:
To exercise any of the rights above, contact our privacy team by email at [email protected] or via Live Chat on the platform. We will process your request within 30 calendar days. For complex cases, this period may be extended to 60 days, with prior notice to you.
Koi800 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you.
The koi800 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that we have collected personal data from someone under the age of 18 without valid parental consent verification, we will take immediate steps to delete that information and close the relevant account.
Koi800 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any amendments will be communicated to you via:
Continued use of the platform after any amendments take effect will be considered your acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account before the amendment effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 3 working days. For complaints requiring further investigation, we will provide progress updates every 7 days until the matter is fully resolved.
Koi800 combines world-class gaming experience with robust personal data protection. Register today and enjoy peace of mind playing on a transparent and responsible platform.